Returns, Exchange and Refund Policy

We thank you for buying our product and we apologize for any inconvenience you may have faced caused to our product. Please review these policies as they are the Terms of Sale that govern your purchases at the Khareedly Online Store. They set out your rights and commitments with respect to your purchases, including restrictions and eliminations. Your placement of an order at the Khareedly Online Store constitutes your agreement that these policies apply to the order, so be certain you understand carefully them before you place your order.

If you are for whatever reason not happy with the products you ordered, you may return the products delivered to you within three (3) calendar days after delivery, as long as:

  • The products are unwashed/unbroken and not used in any way.
  • The product is in its original, undamaged packaging (a carefully opened package will not be considered damaged).
  • The product is complete: e.g. every items of a product must be returned.
  • The product was purchased other than seasonal/discounted/Sale campaign. You cannot return
  • Products that have been tampered.
  • Incomplete product or partial order.
  • Customized products (size, style & fabric/ leather customization).

Returns Guideline

  • Contact us through WhatsApp before issuing the return claim.
  • Customers must return the item through courier on our address on their own expenses.
  • Make sure that the item should be packed safely. Damaged item will not be accepted.
  • Refund will be made through Easy paisa / Jazz Cash and any Pakistan bank accounts. You will get the refund money in 2-3 working days.
  • In case of exchange, the desired item will be delivered to the customer after we receive the parcel from them.
  • If the requested item(s) are out of stock, then you will be the refunded.

 Steps to Follow

  1. Pack the parcel safely: Make sure you safely pack the parcel.
  2. Ship to: For parcel shipping, Return the item on the address mentioned on your parcel or contact us on our WhatsApp # 0303-3568568 for shipping details.
  3. Your Information: Write your name on the order by which you place your order, your phone number and further details of order like order number.

Note: for any queries contact us on the following platforms: Facebook, Instagram and WhatsApp number: 0303-3568568